FAQ
Frequently Asked Questions

At spunglassnmore.com we want to provide our customers with any questions you may have. Please review the questions below. If the question you have does not appear below please contact us.

  • Is my order secure?
  • What is your Privacy Policy?
  • How long does it take to ship?
  • Do you accept check or money orders?
  • Do you have a refund policy?
  • Methods of Shipping.
  • Do you ship to P.O. Boxes?
  • Is my order secure?

    Yes,Your security is important to us . Our store uses SSL (Secure Socket Layer) encryption when transmitting information. The information you provide will be stored on our servers. Our shopping application is safe and secure, protecting both your personal information and all credit card transactions. We will never sell or give away any information submitted to this site to outside parties for any reason.


    What is your Privacy Policy?

    We would like to assure you that we do not collect personal information from you unless you provide it to us. Nor do we provide or sell the names and addresses of our customers to outside vendors. Your information is safeguarded from unauthorized access. 


    How long does it take to ship?

    Orders shipped UPS ground will be shipped 3 - 5 business days including processing (excluding weekends and holidays). Please allow one to two weeks to receive your order.  Please note that delivery in the Eastern States may take up to 14 calendar days to be received.


    Do you accept check or money orders?

    Yes. Visit the Contact Us page to find out where to send your check or money order along with a statement of the product(s)  name and order number, with the address you would like your products  to be shipped to.


    Do you have a refund policy?

    Yes. If your order is returned to us undeliverable or refused, shipping charges are non-refundable.   To qualify for a refund the product must be unused and show no wear. Return product within 30 days of purchase in original product box inside an adequate shipping box and include a copy of the packing slip. Refunds are only issued once we have received the merchandise. If you need assistance please email support@spunglassnmore.com 

     

     


    Methods of Shipping.

    We use UPS Ground for shipments within the continental U. S..


    Do you ship to P.O. Boxes?

    Unfortunetly we do not ship to P.O. Boxes.


    Contact us at support@spunglassnmore.com